Shipping & Delivery
1) International Shipping
Due to new regulations, we can only ship internationally via EXPRESS mail. This means we’ll have to charge an additional shipping fee for it to be expressed to you in half the time. We stand committed to continue absorbing a portion of the fee, as we would have done in the free shipping option. We sincerely apologize for the inconvenience caused during this time.
2) Shipping Destinations
The following Shipping destinations are currently not available: Russia, India, Thailand, North Korea, Iran, Cuba, Lebanon.
3) Processing time
We will aim to process your order within 24 hours, but please keep in mind that we are a small family owned business so occasionally it might be slightly later. We’re not Amazon – so chill!
4) Delivery time
Delivery time may sometimes take longer than usual because ‘herbs’ go through a longer inspection period in customs. This is out of our control so please be patient when awaiting your delivery.
5) Customs duty
When you purchase goods online that don’t originate in the country you reside in, they may be subject to a customs duty, which is a tariff or tax imposed on goods when transported across international borders.